End-to-End Support: You are responsible for the entire customer interaction until the contract is signed, negotiating with the relevant departments, purchasing, or the client's management. Utilizing all suitable tools at your disposal, you aim to finalize the contract. Your goal is 15 new customers in order to achieve a service ratio of 30 customers.
Strategic Consulting: You comprehend the unique needs of our customers and serve as their trusted advisor in utilizing our software.
Illuminate Customer Relationships: You nurture and deepen relationships with our customers, ensuring that they are not just satisfied but genuinely delighted.
Turning Troubleshooting into Upselling: You address challenges with a smile and proactively work towards helping our customers achieve their goals. Leveraging this foundation, you identify cross-selling and upselling opportunities to continuously maximize customer benefits.
Indirect Product Development: As the key customer contact, you gather valuable feedback from our customers, convey that knowledge to our Product Tribe, and contribute to the ongoing improvement of our products.
Junior Account Director (f/m/d)
talentsconnect AG • Cologne
Cologne
from today
Your duties
Your profile
Are you a fresh career starter, do you come from a consulting background or have you already gained some experience as an Account Executive (m/f/d) in a startup? We are very open to different entry points.
You are passionate about convincing people of value-adding solutions and guiding them on the path to digitalization. You enjoy visiting clients in person to foster personal relationships.
You are rapidly developing, absorbing every piece of advice from our Senior Account Directors (m/w/d), and mastering all techniques from Solution Sales.
Culture matters to you - with us, it's all about teamwork, and as an integral part of the team, you continuously share your learnings with colleagues.
How will you be measured?
10x Target
Every AD is expected to win 10x his/her fix salary as ARR. If you move below 8x in a quartile we need to change this fast. In addition to your fixed salary, you will receive 10% of the ARR you earn each month.
3 AUDITS pM
You win and execute 3 Discovery Meetings = Audits or Assessments with existing and potentially new customers
1x New + 3x Expansion pM
If you would earn 120k fix, on average you win 1 New Customer from your target list at ø 60k ARR and expand 3 customers at ø 20k ARR every month.
20h Airtime pW
You spend half of our working time with customers in Audits, Retreats, Calls, …
Trusted Advisor
Our customers value spending time with you because they trust you and you provide unique advice
Our Benefits
One of the goals for talentsconnect we have formulated is: "Build the best Home for our own Talents!" We are continuously thinking about what we can do to achieve this. Currently, we are proud of the following points.
Remote & Hybrid sind bei uns Standard
Spätestens seit 2020 stellen wir es allen Mitarbeitenden komplett frei, von wo aus sie arbeiten wollen. Wir haben diese neue Flexibilität lieben gelernt und wollen unsere Kultur bewusst als Hybrid-Modell weiterentwickeln. Es besteht die Möglichkeit, bis zu 3 Monate am Stück und insgesamt 6 Monate pro Jahr aus dem Ausland zu arbeiten.
Team meetings ensure high transparency
Once a month, we come together in Homecoming Friday. In addition, we have our quarterly meetings, where we take a look at the figures and our development. That way, everyone knows where we stand.
Flexible working models
We want to enable our team members to remain an active part of talentsconnect as life evolves around them. We are open to full-time, part-time or other flexible working time models.
Attractive and transparent salary system
We know what the market offers. And we will put together a fair offer for you. This usually consists of a fixed salary, performance-related salary components, an allowance for old-age provision and disability insurance, and virtual shares for executives.
Recruiting made easy - with our JobShop...
...the individual job marketing platform for every company.
With the JobShop, companies can optimally offer jobs (themselves) and market them directly with data support. This enables you to generate more qualified applications and to fill positions directly and without depending on headhunters and the like.
The view inside - our CareerShop
In addition to the shortage of skilled workers, the situation in companies is becoming more acute. In addition to jobs that are insanely difficult to fill, your current colleagues are also leaving you? We take preventive measures, point out developments internally and significantly reduce your fluctuation and the resulting costs.
We are talentsconnect.
We connect talent and business through technology.
We have been developing software solutions for personnel marketing and HR departments for over ten years. In doing so, we have realized how much companies today depend on digital job boards and headhunters. Every year, companies pay more money to intermediaries to advertise their jobs online and market them to their target audience. Often with mediocre results. Especially for smaller companies.
That's why we have focused all our efforts on two products that enable large and small companies to offer and market jobs online in the best possible way, to attract and retain talent DIRECTLY. Built very simply, like an online store.
We call our products JobShop & CareerShop.
Our customers call it Independence.
We just dared to do it:
Flexible working models, for everyone! Working hours, work location, and variable compensation dynamically adapt to your life. In May 2022, we issued an addendum to the employment contract for all talentsconnect employees, which applies immediately. Do you think this is in line with the times? - We are looking forward to your application!
- You decide on the place of work, the working hours and also the weekly hours. Not once and forever, but every quarter: Where do you want to work? How much do you want to work?
- And once a year: Do you want to convert your bonus, which you receive in virtual shares, into cash on our internal marketplace? Or take some risk with us and participate in the development?
- We call this our professional "Best Home" - rigid becomes flexible. Your job adapts to your life. Our employees love that. And we all benefit from it.
Guiding principles - the talentsconnect mentality
The talentsconnect mindset is composed of four core values - ease, sustainability, trust and customer focus.
EASE
means making things easier for our customers and friends. Our product is easy to buy, easy to integrate, easy to use and easy to optimize. By offering simple solutions, we give back time and effort to our customers.
SUSTAINABILITY
means being consistent. That means we want to be CO2-neutral and meet the German climate targets for 2050. But sustainability means much more to us. It's also about the way we hire employees, enter into partnerships and align our products for the long term. We place great value on genuine relationships with our employees and want to create an environment in which they are more than just colleagues.
TRUST
It is the one non-negotiable thing that precedes every action and every decision. We see it as the foundation of the other values, as it is an important component of them as well. None of the other values would work if there was no trust.
CUSTOMER FOCUS
For us, customer satisfaction comes first. This is not a matter of a single team, but of all of us, every day. If our customer is not satisfied, we feel bad and strive to change this immediately.
Your contact person
How do we move forward after your application?
Some detailed look
Employee experience
Max
Co-Founder & Account Executive
"What I enjoy most about my job is the exchange with companies. I love showing contacts how much potential there is in your recruiting process. Seeing the sparkle in their eyes as a result is always an absolute highlight. With the Jobshop, we have a product on our hands that is simple, ingenious and efficient at the same time. We help companies become better and more efficient every day. I expect passion, fun, ambition and determination from my colleagues."
